Retail
In short
For retailers that sell services alongside products — fittings, repairs, personal shopping, consultations — Monsera Systems builds appointment booking, a client CRM and automated follow-ups that bring customers back to the store.
The problem
- Appointments for fittings and repairs live in a paper diary.
- Customers leave without a reason to come back.
- You have no overview of who your best customers are.
What we build
- Online appointments for fittings, repairs and consultations
- Client CRM linked to visits and purchases
- Automatic pickup and follow-up messages
- Invitations for best customers to events and launches
Live in 7 days, or your setup fee back.
Questions
Questions owners ask us.
Does it connect to our POS?
In many cases, yes. We check your POS during the free scan and connect it where possible.
Can we use it in multiple stores?
Yes. Each store has its own calendar and staff, with shared client records.
Is it only for appointments?
No. The CRM and automations work for every customer, whether or not they booked.
Ready to build your system?
Tell us what you need. No obligation, no sales pitch.